Robotic Returns and Refunds Policy
Prospera Health and Hospitality Services requests that you report any damaged merchandise or parts within three (3) days of receiving your product.
If you wish to return regular merchandise, please contact PHHS at the number below within 30 days of your purchase.
If you wish to return robotic merchandise, you will need to contact PHHS within 30 days of your purchase, and you will need to have the return approved by our team. All robotics are returned solely at the discretion of PHHS. All returned freight must be covered by the customer.
Prospera Health and Hospitality Customer Service Center
When returning any product, please ensure that it is in the original packaging and condition. If you refuse an order which has been shipped to you after our confirmed acknowledgement of your cancellation, you will be responsible for both the freight charges for shipping both to and from your location.
Please reach out to our team with any questions.